SERVICE

eCommerce

In today’s rapidly evolving eCommerce landscape, we are uniquely positioned to deliver bespoke solutions that enable our clients to bring their products to market efficiently, compliantly, and competitively.

We specialise in the B2B2C (Business-to-Business-to-Consumer) model, leveraging our BIRDS low-value data set approval to streamline the management of duties and taxes through BULK low-value clearances. This capability is particularly critical in an environment of ongoing tariff fluctuations, allowing brands to remain compliant while optimising revenue performance and operational efficiency.

Our comprehensive eCommerce services further strengthen this offering, providing end-to-end support across the supply chain to ensure seamless market entry and scalable growth.

Our services include
• ETSF warehouse in Birmingham with Customs links (badges) to all major ports and airports in the UK
• 50000sqft pick, pack & fulfilment warehouse located centrally in Birmingham
• B2B2C specialist solutions to manage tariffs and mitigate per-parcel import risks
• Small parcel fulfilment centre in Manchester to facilitate B2C for the UK online marketplaces
• FHDDS (Fulfilment House Due Diligence Scheme) approved sites
• BIRDS low-value data set approved
• London Heathrow airfreight operation providing eCommerce solutions for goods arriving at the UK premier airport
• State-of-the-art Customs technology using both AEB and Descartes eCustoms
• AEB broker partner
• EU Customs clearance, transit document discharge as we are both authorised consignee and consignors
• Pick, pack, label, and pallet build to FBA or end user requirements
• WMS system with integration to all major UK parcel carriers (ShipStation & Shopify, etc.)
• 12 years plus of FBA experience with a proven track record of providing sustainable solutions for our clients to help them grow
• In-house duty reclaim management solutions for returned goods with a proven track record in repayments to clients
• In-house returns management solution with access through our online WMS
• Weekly FCL consolidation service from Shanghai and Ningbo, unpacking at our Birmingham warehouse which is ideal for smaller FBA clients wishing to handle LCL